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International
Orders--we ship worldwide!
Note: International orders under $350.00 may be paid by any method we accept. International orders over $350.00 (including shipping) must be paid by electronic bank transfer. Exception: UK and Canada customers with a verified paypal account may ship up to 1000 US dollars worth of wood to a confirmed address. Contact us for instructions to transfer funds to us. New Cheaper Rates for most customers shipping outside the USA: For items that will fit in a
flat rate box:
Box sizes:
Large flat rate box, NEW!!
Please allow for some pieces being slightly oversized when figuring what will fit. We can cut some items to fit in the box at your request . A small fee may apply in some cases. Box cannot have any bulges in it. Either of these Regular boxes
can hold up to 20 pounds for the low rate of:
The large flat rate box can hold
up to 20 pounds for the low rate of:
If more than 200.00 in insurance is needed, there will be a small extra fee. These are then shipping international
postal air for arrival, usually within two weeks.
High Speed Air (3 to 5 days average) is also available for an additional Fee. Items that will not fit in a flat rate box will be sent international air based on cost which we will email to you for your approval. Feel free to call us or contact us by email at james@exoticwood.biz if you need details or our help fitting the most wood possible in your flat rate box. Please note: There is no
sea/ground mail any longer from the United States. All options are
air, and postal air is far less than UPS, but we do offer UPS also.
You can also call us: (USA country
code) + 970+241+2827
International Customers please read: There are some risks for international mailing and we protect from almost all of them. We protect you from almost all risks (such as loss), but you are required to make a drive to a post office (if your postal service requires that) to pick up your item. You must agree to sign for your item if required and provide appropriate identification. If an item is returned due to your not picking it up by the required date as set by your local postal office, you would be required to pay return shipping and the original shipping. You would also have to pay shipping back to you if you still want the item. Please agree to this responsibility before ordering. Thank you. Countries now able to order online: Most all countries that allow sufficient insurance to cover your order. Countries not allowed to receive shipments: China mainland: (problems
verifying the needed documentation)
Insurance and customs declarations: All orders must be fully insured and items of a greater value than allowed for insurance to your country cannot be shipped. Customs forms will reflect the real value of your order. We will not send uninsured items, or make declarations which do not disclose the real value on the customs form (which is a crime in the USA). We also do not ship as "gift" or "sample" unless you are actually buying samples. We have a very satisfied clientele and want to take these measures to keep you satisfied. Shipping restrictions: The following items cannot be shipped outside the USA: Brazilian Rosewood
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